NinjaTrack Billing

NinjaTrack makes your job easier by being NinjaCat’s in-house call-tracking solution. It allows the seamless set up, purchase of tracking numbers, configuration of sources, and integration of data into NinjaCat Reports. Because of the specific configuration of call tracking billing NinjaTrack’s Billing Info is kept separate from your overall NinjaCat Access Billing. This article will explain how to access and what information is available via the NinjaTrack Billing page.

NinjaTrack Account Balance

1. Go to the Setup Settings

2. Click on "NinjaTrack in the sub-navigation bar. Click on "Billing" on the resulting page.

3. The remaining Account Balance is visible under the "NinjaTrack page title near the top left

Change Date Range

1. Click on the date display near the top right

2. Select the desired date range

3. Click on the "Apply" button

Export Page Data

1. Click on "Export" directly above the "Total" column of the table

Spend Per Number

1. The "Phone Numbers" column in the per account spend table contains clickable values

2. Click on the number from the line of the desired account to see the spend broken up by purchased tracking number

3. Click on the "Back" button on the spend per number page to go back to the main billing page

Spend Per Call

1. The "Calls" column in the per account spend table contains clickable values

2. Click on the number from the line of the desired account to see the spend broken up by individual calls

3. Click on the "Back" button on the spend per call page to go back to the main billing page

Spend Per Charge

1. The "Total" column in the per account spend table contains clickable values

2. Click on the number from the line of the desired account to see the spend broken up by the individual charge transactions

3. Click on the "Back" button on the spend per transaction page to go back to the main billing page

Transaction Record

1. The table on the bottom half of the page displays the transaction record

2. Click on the underlined "Receipt" text to view transaction receipts

NinjaTrack Line Costs

Country Type Line Price Minute Price Setup Fee (Per Line)
USA Local $2.00 $0.0450 $0.00
USA Toll Free $4.00 $0.0650 $0.00
Canada Local $2.00 $0.0450 $0.00
Canada Toll Free $4.00 $0.0650 $0.00
GB Local $2.00 $0.0600 $0.00
GB Toll Free $4.00 $0.1200 $0.00
New Zealand Local $6.00 $0.1475 $0.00
New Zealand Toll Free $42.00 $0.4000 $50.00
Australia Local $6.00 $0.0725 $0.00
Australia Toll Free $20.00 $0.1250 $75.00
Germany Local $3.00 $0.0500 $0.00
Germany Toll Free $20.00 $0.3000 $20.00
Italy Local $2.00 $0.0500 $0.00
Italy Toll Free $6.00 $1.0000 $10.00
Ireland Local $3.00 $0.1025 $0.00
France Local $2.00 $0.0500 $0.00
Chili Local $8.00 $0.1200 $0.00
Switzerland Local $2.00 $0.0750 $0.00
Hong Kong Local $10.00 $0.7000 $0.00
Hong Kong Toll Free $35.00 $0.1600 $0.00
Argentina Local $12.50 $0.0600 $0.00
Argentina Toll Free $40.00 $0.4000 $0.00