Reset a User Password

Reset a User Password

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To access the options of NinjaCat shown in this article your account must have a User Role that includes the permission "Manage Users". To change your permissions, please contact a NinjaCat admin from your team.

1. Go to the Setup Settings

2. Click on "Users" from the Setup sub-navigation bar

3. Click on the desired user from the Users list

4. Click on the "Reset Password" button after clicking "More Actions" near the top right of the page

5. Fill in the Enter New Password field

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Click the "Eyeball" button to the right of the field to toggle a decrypted, or encrypted view of the text you're typing in the Enter New Password field.

6. Click the "Change Password" button near the bottom left