The "Call Sentiment" dimension is now accessible in Ninjacat. This enhancement allows users to leverage CallRail's sentiment analysis—categorizing calls as positive, negative, or neutral—within their reporting.
The "Send to Dataset" toggle has been significantly improved for a seamless experience for the following mapping providers: Amazon S3, Email, FTP, SQL, URL and Zapier.
Key enhancements include:
Direct Access: A new "View Dataset" link is provided, allowing you to instantly navigate to the dataset created in Datacloud for easy access and management.
Flexible Toggle: If a mapping was created but the toggle was never enabled, you can now activate it at any time. The system will properly create and configure the dataset, regardless of when the mapping was set up.
There is a new Trigger type available for our Agents! Alongside our time-based / scheduled triggers, we now support Incoming Webhook Triggers. This trigger type will allow your Agent to automatically take their action based on an event occurring in an external app, without a human having to manually trigger the agent.
We'd love to hear what use cases you have in mind for this new trigger type. Reach out to your SE or CSM with your ideas.
Creating more and more ways to share information from your Agent conversation with others! There is an optional tool you can now enable in the tool list of the Agent Builder that allows your Agent to create static websites that contain the output that the Agent shared with you in your conversation. Tool Name: Website Generator. This is a great way to share an analysis that your Agent has done with coworkers on your team, or to share with your manager.
These links are shareable with others and public. So anyone who has access to the link would be able to view the information contained on that site. Also keep in mind that these are static sites with no backing of data that's being updated regularly. The information on the site will only reflect the info that was given from the agent, and won't update with new/updated data (well.. unless you manually ask it to).
All users now have the ability to set and modify the ingestion schedule for every connector where data is backfilled.
We've made a series of small but impactful updates to streamline your experience:
Find and Replace now easier to spot. A new visual cue in Dashboard Configuration helps you quickly identify when Find and Replace is active.
Template Editor selection improvements. Collapsing a menu no longer loses your selection—so your workflow stays uninterrupted.
Empty lists now clearly labeled. If a dimension or metric list is empty, you'll get a clear message—no more guessing.
These quality-of-life tweaks help make reporting smoother and more intuitive.
Exciting new milestone hit! We’ve just released a new feature for our AI Agents called Subagents. This lets you assign agents to other agents, enabling them to collaborate on tasks and questions while you're working with your main agent on a broader objective.
Here’s how it works:
-A parent agent can have one or more agents assigned to it in its configuration (General Tab in the Build Mode).
-During your conversation with the parent agent, it knows which Subagents it can call on—and will loop one in if it thinks they can help with a specific part of the task.
-Conversations between the parent agent and the Subagent are visible and expandable, so you can review and troubleshoot with full transparency.
-Only parent agents can communicate with their Subagents (no peer-to-peer agent chatter).
-Subagents can have their own Subagents, making it possible to support layered or nested workflows.
What is it?
We’re excited to announce the launch of our brand-new Email Custom Mapping Connector in DataCloud! 🎉 Building on our Smart Connector family, this connector lets you ingest CSV/TXT/ZIP data simply by emailing it—complete with AI-powered field mapping, seamless account matching, and automatic dataset creation.
🔥 What’s New?
✅ Email-First Ingestion
Instantly create datasets by sending your files (.csv, .txt, .zip) as email attachments
✅ AI-Powered Auto-Mapping
Smart Connector AI suggests dimension & metric mappings based on your headers, cutting setup time in half.
✅ Flexible Date Handling
Choose any column for your date, or default to “Use Date of the Email” (or “Day Before Email”)—with support for all common Java date formats.
✅ Configurable Account Matching
Match rows by NinjaCat ID, Account Name, External ID, or unique email address—with the option to skip matching for global/benchmark use cases.
This feature is live now for all customers with DataCloud enabled! 🚀
You asked for more control—and we delivered.
We’ve introduced 10 mappable custom aggregate dimensions that you can configure based on your own internal structure. Here’s what’s new:
🔧 Flexible Mapping – Associate your own dimensions with custom aggregate fields and use them across your templates and reports.
🎛️ Dashboard Filters – These custom aggregates are now available in filters, giving you even more control over how you view and explore data.
Whether you’re managing multiple clients or building specialized reporting logic, this update helps tailor NinjaCat to fit your exact needs.
🎯 New! More Accurate Cluster Maps in Your Reports
We’ve upgraded the Cluster Map experience in the Template Editor to give you sharper, more reliable visualizations of your geo data.
✅ Improved Accuracy – GA4 and cluster map data is now better aligned with actual locations.
📍 Granular Control – Add state, province, or region to better pinpoint towns and cities.
🧭 Updated Location Data – We’ve refreshed our geolocation database for better match rates.
🔧 Smarter Error Handling – Improved diagnostics make it easier to spot and fix issues.
These updates make it easier than ever to tell a geo story with your data—and trust that the insights are accurate.