A new display option, "Date (no timezone)", has been added to the template editor. This feature allows users to display date fields from datasets without applying any timezone adjustments. With this option, dates will now display exactly as stored in the dataset, ensuring accuracy and consistency.

The "Call Sentiment" dimension is now accessible in Ninjacat. This enhancement allows users to leverage CallRail's sentiment analysis—categorizing calls as positive, negative, or neutral—within their reporting.

The "Send to Dataset" toggle has been significantly improved for a seamless experience for the following mapping providers: Amazon S3, Email, FTP, SQL, URL and Zapier.

Key enhancements include:

Direct Access: A new "View Dataset" link is provided, allowing you to instantly navigate to the dataset created in Datacloud for easy access and management.

Flexible Toggle: If a mapping was created but the toggle was never enabled, you can now activate it at any time. The system will properly create and configure the dataset, regardless of when the mapping was set up.

There is a new Trigger type available for our Agents! Alongside our time-based / scheduled triggers, we now support Incoming Webhook Triggers. This trigger type will allow your Agent to automatically take their action based on an event occurring in an external app, without a human having to manually trigger the agent.

We'd love to hear what use cases you have in mind for this new trigger type. Reach out to your SE or CSM with your ideas.

Creating more and more ways to share information from your Agent conversation with others! There is an optional tool you can now enable in the tool list of the Agent Builder that allows your Agent to create static websites that contain the output that the Agent shared with you in your conversation. Tool Name: Website Generator. This is a great way to share an analysis that your Agent has done with coworkers on your team, or to share with your manager.

These links are shareable with others and public. So anyone who has access to the link would be able to view the information contained on that site. Also keep in mind that these are static sites with no backing of data that's being updated regularly. The information on the site will only reflect the info that was given from the agent, and won't update with new/updated data (well.. unless you manually ask it to).

Creating more and more ways to share information from your Agent conversation with others! There is an optional tool you can now enable in the tool list of the Agent Builder that allows your Agent to create static websites that contain the output that the Agent shared with you in your conversation. Tool Name: Website Generator. This is a great way to share an analysis that your Agent has done with coworkers on your team, or to share with your manager.

These links are shareable with others and public. So anyone who has access to the link would be able to view the information contained on that site. Also keep in mind that these are static sites with no backing of data that's being updated regularly. The information on the site will only reflect the info that was given from the agent, and won't update with new/updated data (well.. unless you manually ask it to).

We've made a series of small but impactful updates to streamline your experience:

Find and Replace now easier to spot. A new visual cue in Dashboard Configuration helps you quickly identify when Find and Replace is active.

Template Editor selection improvements. Collapsing a menu no longer loses your selection—so your workflow stays uninterrupted.

Empty lists now clearly labeled. If a dimension or metric list is empty, you'll get a clear message—no more guessing.

These quality-of-life tweaks help make reporting smoother and more intuitive.